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Fighting Fraud

Fighting Fraud Everyday!

Fraud criminals embrace technology to steal your money and personal information. An emerging technology, Artificial Intelligence, referred to as AI brings a new dimension to fraud.

What you should know:

  • With only a few seconds of someone’s voice, often captured on social media videos, criminals can use AI voice cloning to create a computer-generated version of a person’s voice that can say anything.
  • AI “chatbots” can clean up many of the grammar errors that are common to scam emails or texts. This removes a typical red flag that consumers have gotten good at spotting.
  • Downloading AI software to test for yourself can be dangerous. The Federal Trade Commission warns that criminals use online ads to lure people to fake websites that download malware onto their devices.

What you should do:‚Äč

Remember, however convincing they might be, scams are always going to ask with urgency for money or sensitive information. The fear, panic or excitement that comes from an out-of-the-blue message is your signal to disengage.  

  • If you get an urgent call claiming to be from a loved one who needs money, hang up. Call them at the number you know to be theirs or check with another family member to make sure they are OK.
  • We can no longer trust links in emails, text messages or online ads. Always type in the destination website yourself (if you know the site is safe) to ensure you aren’t sent to a fake version of the site.

Helpful Links

My Credit Union.gov
Home Page | MyCreditUnion.gov
AARP Fraud Watch
Learn More About the AARP Fraud Watch Network
Consumer Financial Protection Bureau
Fraud and scams | Consumer Financial Protection Bureau (consumer finance.gov)